Thank you for shopping at Sihag Notes Point (https://www.sihagnotespoint.com/). We offer digital educational notes and study materials delivered electronically. Please read this policy carefully before making a purchase.

1. Nature of Products

All products sold on Sihag Notes Point are digital and non-physical in nature. Once payment is successfully completed, the product is delivered via download link, email, or user dashboard.

2. No Cancellation Policy

Once an order is placed and payment is completed, cancellation of the order is not allowed.

This is because digital products are delivered instantly and cannot be “returned” once accessed.

3. No Refund Policy

We follow a strict no refund policy for digital products.

Refunds will not be provided in the following cases:

  • Change of mind after purchase
  • Accidental purchase by the user
  • Device or compatibility issues
  • User unable to download or access due to internet issues
  • Failure to read product description properly
  • Dissatisfaction with content style or format

4. Exceptions – When Refund May Be Considered

Refunds may be considered only in the following exceptional situations:

  • Duplicate payment made for the same product
  • Technical error from our system where content is not delivered at all
  • Incorrect product delivered due to our mistake

All such cases are subject to verification by Sihag Notes Point.

5. Refund Request Process (If Applicable)

To request a refund (only for eligible cases), you must:

  • Contact us within 48 hours of payment
  • Provide order ID, payment proof, and registered email ID

📧 Email: [your-email@example.com]

Approved refunds (if any) will be processed within 7–10 working days to the original payment method.

6. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting us first may result in:

  • Immediate suspension of user account
  • Permanent restriction from future purchases

We encourage users to contact our support team before raising any disputes.

7. Policy Changes

We reserve the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes will be effective once posted on this page.

8. Contact Us

For any questions regarding this policy, please contact:

Sihag Notes Point
📧 Email: info@sihagnotespoint.com
🌐 Website: https://www.sihagnotespoint.com/